KP Kakes: Terms & Conditions continued....

Alterations

Please read and check your quote thoroughly; any request for changes to the design should be made in writing (letter or email) as soon as possible.  We will attempt to adjust the design where feasible, but sometimes this may not be achievable due to the nature of the request or amount of notice given.  If the changes affects the cost, or if preparation work for the original design has already been undertaken, then your balance may be adjusted accordingly.  Each cake is made individually by hand, so although every effort is made to ensure consistency, a small amount of variation may occur from any picture supplied due to artistic interpretation.

Special Diets

Please inform us if any of your guests have special dietary requirements. Please be aware that although certain ingredients can be removed from the cakes they are still used in our kitchen,
therefore we cannot guarantee that any of our cakes are completely free of all traces for people who are highly sensitive.


Non-Edible Items

Most cakes contain small proportions of inedible items; it is the client’s responsibility to ensure these are removed by your caterer/guests before consumption eg. Support dowels in tiered cakes, toothpicks in novelty cakes, ribbon, wires in sugar flowers and flower picks. 


Deli very

Wedding cakes within a 10 miles range of Sutterton will be delivered and set up free of charge; the delivery charge beyond 10 miles is calculated on a mileage and time basis resulting in 65p/mile.  Alternatively, cakes can be collected from KP Kakes.

If you choose delivery, it is our intention that your cake will be delivered in perfect condition prior to the start of your event/reception.  It is your responsibility to ensure that you inform us of your correct event/reception time plus the address and postcode of the venue.  We cannot be held liable for any damage that is rendered to the cake at the venue once we have delivered or setup the cake.

If you chose to collect the cake, KP Kakes will not be held liable for any damage to the cake once it has left our premises.  Tiered cakes are most at risk during transport, so please seek our advice on how to transport it, and we highly recommend you check that your wedding insurance covers cake damage.  To ensure your cake is as fresh as possible, we recommend it is collected the day before or even on the day of the wedding.

Late requests for delivery (after securing the booking based on collection) will be accommodated where possible, but cannot be guaranteed.


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Cakes for Special Occasions