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Cakes for Special Occasions

KP Kakes: Terms & Conditions

Full terms and conditions for KP Kakes are detailed below.  Placing an order and paying your deposit will deem that the terms and conditions are understood and accepted.

Price

All prices quoted by KP Kakes are tailored to the design and size of your cake. Following your consultation, paying your deposit secures the price and reserves the requested date.  Karen at KP Kakes purposely limits her workload ensuring high quality at all times. 

Deposit

On placing your order, a non-refundable deposit of £50 will secure your booking and cover any initial preparation work.  However, unlike many other establishments, should you change your mind, you have the right to cancel within 7 days of placing your order and receive a full refund of your deposit. 

Payment of Balance

The remaining balance (cleared funds) is required at least 14 days in advance of delivery / collection. 

Late Payments

If full payment is not received and cleared in our account before the event then the order will not be released.

Cancellation

If cancellation of the event takes place before 14 days prior to delivery/collection we reserve the right to retain your deposit.  If cancellation of the event takes place within 14 days prior to delivery/collection we reserve the right to retain your full payment. Cancellation must be made in writing (letter or email) to KP Kakes.

If you postpone the event we will make every effort to transfer your order providing the date is suitable for KP Kakes, otherwise it shall be treated as a cancellation (see above).

We retain the right to cancel the booking in very unusual circumstances beyond our control, such as fire or ill health, during which we will refund any money taken in full.

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